Privacy Policy

Willow & Bear

I am committed to protecting your personal information and being clear about how I use it.

Who am I?
Willow & Bear – Handmade Baby Gifts
Based in Chesterfield, Derbyshire
Sole Trader

What information do I collect?

• Name, delivery address, phone number, email address – only to process and deliver your order

• Payment details – these are processed securely by my payment provider (Stripe/Klarna) – I never see or store your full card details

• Any personalization details you share for your order

How I use your information:

• Only to process your order, keep you updated, and deliver your goods

• To reply to your enquiries

• I will never sell, share or pass your details to anyone else for marketing or unrelated reasons

How long I keep it:
I keep order details for 7 years for tax/accounting purposes only. Marketing consent can be withdrawn at any time.

Your rights:
You can ask to see what data I hold, ask for it to be corrected or deleted at any time – just email me at [Info@Willowandbear.uk]

Updates:
This notice may be updated occasionally – the latest version will always be here.